Whenever I travel by plane, I am always amazed at those moments of customer service extended by the airlines - the order of preference given when boarding depends on your ‘status’ with them. You start with first class, business class, platinum members, then gold and silver and then those multiple zones of the bigger aircrafts – and once you feature in none of the above, you can then board. While we went through a different channel this time – passengers with kids go first – I wonder if it is so easy to get tempted by such differentiated service to earn that wee-bit of ‘preferred respect’.
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